Yes! When you need to see your records, just let us know in writing, email, or by fax. Our delivery services include standard delivery, which covers normal business hours, 8am to 4pm, Monday through Friday. Our emergency delivery covers after hours, weekends and holidays, and your documents are guaranteed to reach you within two (2) hours of your request.
During regular business hours, 8am to 4pm, and under normal operating conditions, CTC will deliver and pickup records the next business day. If you need an emergency delivery during regular business hours, we will deliver your records within two (2) hours of the time we receive your request.
Call at 956-686-4351 (ext.32) for a client package that contains all the information you need to get you started.
Yes. It must be a standard record storage box.
Yes. Check with us for maximum dimensions.
The costs are based on either space used and/or services utilized, which means that the costs are in proportion to your needs. Please see our schedule of prices and services rates presented with our proposal.
Maps, corporate minutes or anything requiring a special environment (i.e… laboratory or pathology test/specimens)
We use a bar code system. With the bar code system we can scan and keep track of anything that comes in or out of our facility. This saves time, saves work and lessens the chances of error.
Yes! CTC is committed to providing secure and confidential storage for the records entrusted to us by our clients. The importance of confidentially is consistently stressed to our employees.
Your records are stored in a locked facility that is kept closed to the public. Only a minimum number of our personnel have access to the storage areas. The facility is equipped with a security system that monitors 24 hours a day.
Yes. We have specially designed and constructed storage boxes but we will accept standard records storage boxes provided they are not damaged.